FAQ

How soon will my order ship? 

All orders placed before 1 PM PST will be shipped the same day. We offer $3.99 FLAT RATE SHIPPING on any inventoried items shipped via UPS Ground to locations within the contiguous United States. One item or 10 items...it's still just $3.99 for the ENTIRE ORDER!

Many skincare companies claim that they are all natural. How do I know that you're legit? 

Most skincare companies hide their ingredients. Have you ever wondered why most products don't have the ingredients listed on the actual product? Most companies create products filled with chemicals for two reasons: 1. To get you addicted to their product. And 2. To preserve a longer shelf life. 

At Glamology, we are passionate about creating all natural products. We proudly list our ingredients on every product. No preservatives, parabens, dyes, perfumes, or chemicals are ever added to our products. 

Where are your products made? 

All of our products are 100% made in America. 

How secure is my personal information?

Glamology Skincare uses industry standard privacy protection. We do not sell, lease, or otherwise distribute any personal customer information. 

What payment methods do you accept? 

We accept all major credit cards (Visa, Mastercard, Amex) and Paypal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

When will my order arrive? 

With standard shipping, your order should arrive within 5 business days. For international orders, please allow 2 additional days. 

Will I be charged with customs and taxes? 

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. 

What is your return policy? 

We hope you love our products but in case you don't, we have a 30-Day Money Back Guarantee. No questions asked.  

Just ship us the product and we will refund your order. 

Where are you based? 

We are a USA based company. Our corporate headquarters are located at: 

Glamology Skincare

269 Pacific St. 

Pomona, CA 91768

Do you have a customer service phone number? 

Feel free to call us at +1 (909) 634-3900 

Monday - Friday from 9:00 AM to 5:00 PM PST